B2B 客服人员/销售

Rombii作为一间本地的市场中介，旨在帮助大型IT公司建立新的客户链接和发现B2B销售机会。我们的合作伙伴包括：惠普，IBM, 戴尔，SAP, Citrix, Sage, 红帽，VMware, 以及关注于基础设施，云部署，虚拟化，ERP，安全和智能分析其他同类型公司。

关键需求：

• 可以进行流利的 中文/普通话沟通 和 对话式英语能力。
• 拥有至少一年的销售/客服相关的工作经验 (最好在电话中心环境中，但不是必需的）
• 能够每周一至周五11am -7pm工作
• 有IT相关知识或经验优先

福利和津贴：

• 不错的基本工资，打税+super.
• 周一至周五11am-7pm（无需晚间或周末工作）
• 绝佳的地理位置，2分钟步行到Central火车站
• 良好的工作文化
• 提供早餐
• 表现良好者，工作/职位会有上升空间

理想人选的特征：

• 流利的中文/普通话 口语能力 和 对话式英文能力
• 可靠，可信和守时
• 必须拥有专业/职业的工作素养，了解电话客服的礼仪
• 具有B2B销售或IT方面的相关经验或知识储备
• 具有学习能力并且愿意不断学习新的IT知识
• 优秀的沟通和人际交往能力

我们会为面试成功的候选人提供全面的职业培训

如果您认为自己符合上述条件，并希望得到面试机会请联系我们。

请注意：只有符合条件的候选人会收到我们的回复。

职位类型：全职（Full-time），合同（Contract),  永久（Permanent)

薪酬：每小时$26.93

工作经验：

• 客服：1年及以上（优先）
• 电话中心：1年及以上（优先）

工作资格：

•  候选人可以永久工作，不受时间限制（必须）    

工作内容：

• 与团队和经理沟通合作，以随时了解新产品，服务和政策
• 在数据库中记录和修改客户信息
• 以友好专业的态度与客户互动，同时积极倾听客户面临的挑战
• 根据公司的客户服务政策为客户提供支持和解决方案

有意者请发英文简历至：lee@rombii.com

B2B Customer Service/Sales

You will be a great communicator who can put your skills to work helping our customers connect with companies right across Australia.

Purely a B2B role, we help IT companies make new connections and uncover sales opportunities. We work with the world’s leading vendors such as HP, IBM, Dell, SAP, Citrix, Sage, Red Hat, VMware and others in areas such as infrastructure, cloud, virtualisation, ERP, security and analytics.

Key Requirements:

• Must be able to speak Chinese/ Mandarin fluently and conversational English
• Have at least 1 year’s sales (or customer service) experience (preferably in a call centre environment but not essential)
• Available to work Monday to Friday 11am to 7pm
• Experience in IT preferred but not essential

Benefits and Perks:

• Attractive base salary plus super.
• Mon-Fri 11am – 7pm (No weekends or evenings)
• Surry Hills – 2 minute walk from Central Station
• Great working culture
• Breakfast Provided
• With a lot of growth planned for the next year there will also be opportunities to progress.
• Immediate start available

The Rombii team has a great working culture, to describe it in just one word it’s Dynamic! The company pride themselves on creating a working atmosphere that allows staff to have that work life balance that is lacking in most workplaces.

What does our ideal candidate look like?

• Must be able to speak Chinese/ Mandarin fluently and conversational English
• Reliable, committed & punctual
• MUST have a professional approach and phone manner
• Previous experience in B2B sales or IT desired but not essential as full training is provided
• Quick learner with the ability to hit the ground running
• Excellent communication & people skills

Ideal previous experience could include customer service, sales, door to door sales, direct sales, F2F, telemarketing, telemarketer, fundraising, fundraiser, appointment setter, appointment setting, telesales, call center, lead generation, lead generator, outbound calling, inbound calling, telco sales, IT Graduate.

Full training will be provided to successful candidates.

If you think you meet the above and would like to be considered for a position APPLY TODAY.

Please Note: Only suitable candidates will be contacted

Job Types: Full-time, Contract, Permanent

Salary: $26.93 /hour

Experience:

• customer service: 1 year (Preferred)
• outbound call center: 1 year (Preferred)

Work Eligibility:

• The candidate can work permanently with no restriction on hours (Required)

Job Duties:

• Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
• Record and modify customer information within the database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Other duties as requested

Please send your resume in ENGLISH to: lee@rombii.com